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SHIPPING & RETURNS

SHIPPING POLICY

Our packages are assembled by hand, usually within 24 to 72 hours after order confirmation.

Please note that orders placed on Fridays after 1 P.M. PT will be processed the following Monday. The shipping transit times listed at checkout do not include assembly/processing time.

Pineapple Health is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Pineapple Health Bar will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

It is up to the customer to provide an accurate address when entering their shipping information. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation

RETURN & EXCHANGE POLICY

 All items are final sale due to our extreme precaution of our products being contaminated. If you’re unhappy with a product for any reason, please feel free to contact us. 

               Selective Items are eligible for exchange such as Customize items.

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